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The BookMooch Experience
Airlines, Online Travel Agents & Cruise Lines Steal Refunds
Recent hostilities in the Middle-East have led to millions of passengers to miss their hotel bookings , flights and cruises. Carriers and online travel agencies ( OTA ) are exploiting the situation. When a refund is carried out, both OTA and the carrier lose money. They deliberately sabotage refunds so that customers give up their money.
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